At Adam’s Brand Appliance Repair, we value your trust. This Privacy Policy explains how we handle your information when you use our services, including text messaging.

What We Collect

• Your name and phone number

• Appointment details (such as date, time, and appliance type)

• Preferences for communication (email, SMS, phone)

How We Use Your Information

• To confirm and remind you about appointments

• To provide updates on service and repair status

• To share occasional tips or special offers (only if you’ve opted in)

• To make our communication faster and more convenient

Sharing Your Information

We never sell your information. We only share it with trusted partners who help us deliver our services (such as scheduling and text message providers).

SMS Consent: Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes. Additionally, consider including sections on data retention, user rights (such as access and deletion of data), security measures, and how users can contact you with privacy concerns.

In accordance with our SMS communication policies, we recommend establishing a dedicated page on your website to elucidate your texting practices. This page should encompass the following essential elements:

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from [Company Name], you may receive messages related to the following:

Appointment reminders

Follow-up messages

Billing inquiries

3- Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to a number SMS messages per week related to your appointments and billing.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Need Assistance?

• Call us: (781) 810-4445

• Email: support@adamappliancesexpert.com

• Website: adamappliancesexpert.com

Last Updated: September 9, 2024